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Sunday, May 04, 2008

Sate Kajang Hj Samuri's Lousy Service & Poor Quality!

Assalamualaikum Warahmatullahi Wabarakatuh!

May the Peace, Mercy and Blessings of Allah be upon those of you reading this report.

I stopped over at Sate Kajang Hj Samuri with my missus after stopping over at the Kajang SILK Highway mineral water refilling station today to fill up my needs for fresh mineral water straight from the granite hills there courtesy of Allah Subhanahu Wa Ta'ala and the kind permission of the Kajang Silk Highway authorities who have graciously allowed the motorists passing through to get their mineral water supply there.




















































Alhamdulillah. May they be blessed and the area remain as it is till Yaum al Qiyamat. Ameen.

Now, let's move on to the main topic of this post here.

Sate Kajang Hj Samuri's lousy service and poor quality!


















Now, as we all know Sate Kajang Hj Samuri has long been touted to be among the best satay to be enjoyed when one wants to taste good satay here in Selangor?

Well, what I came to experience today made me really pissed off to the extent that I decided that this rip off by Sate Kajang Hj Samuri should no longer be allowed to go on without highlighting what they are doing to their customers all these while?

What am I so bloody angry about?

Well, for starters how about driving miles to go eat at the place only to be welcomed by unsmiling staff?

Yeah! The Sate Kajang Hj Samuri apparently employs indifferent folks who look as if they have a serious case of constipation that their facial muscles are frozen stiff incapable of a simple smile to make customers feel welcome?

I have been to various food establishments from the simplest roadside warongs and gerai's to 5 star restaurants and know that most folks working there are always welcoming their customers and at some places where we are regulars, we get special attention and reasonable prices and at times we get discounts as well for frequenting them?

The indifferent manner of the Sate Kajang Hj Samuri staff really dampened my enthusiasm in going to eat there today and made me think:

" Well! What do you expect? These are just workers who have been working all day long and surely you can't expect them to be all smiley and in their best of spirits?"

Well that's just plain bullshit!!!

If these folks are so tired of working, then they should not be there to ill treat the many customers who have come from far and wide to eat at the place!

Customer service should be always tip top and up to par with the so called reputation of a public eating place!

All that I can say about Sate Kajang Hj Samuri is that the Malaysian people have been keeping quiet about these rip off's far too long and have been suffering in silence when eating at the place and it's various other outlets!

Sate Kajang Hj Samuri to me can be simply termed with these four words:

Lousy service! Poor Quality!

It's not fair for us to just ignore such upstarts and just overlook such awful reception if you can call such @#$&*!! attitudes by couldn't care less people as such?

Even Bangladeshi's and Pakistanis working here in Malaysia know how to greet their customers well and make them feel welcome at the various eateries, restaurants and petrol pumps!

You don't believe me?

Go and experience it for yourselves.



Now, if that wasn't bad already, brace yourselves to see for yourselves how Sate Kajang Hj Samuri rips people off?


















They serve chicken satay with strips of folded chicken skin in between.



































To me as a Muslim that's cheating the customers plain and simple !

No reason to beat around the bush about it?

Did I drive all those kilometers only to go and stuff myself with folded chicken skin disguised as chicken satay?

Can this dishonest means of passing off folded chicken skin as chicken satay be considered as a halal way of doing business?

To me, I say that kind of doing business is certainly not a hundred percent halal!

I recall a Hadith of the Blessed Prophet Muhammad Sallalahu Alaihi Wassallam when he sounded off a dishonest trader in the market for not being upfront in his trade!


















The owner of Sate Kajang Hj Samuri obviously has failed to realize that by the actions of those who prepare the chicken satay sticks and insert pieces of folded chicken skin in between are robbing the customers of their rights to get good quality pure meat chunks to eat instead of almost puking when coming into contact with the chicken skin that the chicken satay sticks contain!

It's disgusting and plain cheating of the customers who pay money to eat proper chicken meat but are instead served folded pieces of chicken skin clandestinely!

I dare say that if the proprietors of this famous satay restaurant feign ignorance, then they are just pulling a fast one on their unsuspecting customers!

Chicken skin satay is not what I paid for and to me it is simply disgusting to the palate!

Yup! Go have a taste and let me know if what I am saying and showing here in this following video is a figment of my imagination?



I even asked a passing customer about the service and quality of the satay there?

The man is a government servant from Kota Kinabalu, Sabah attending a course here and he was just as unhappy about the service and the low quality food plus indifference of the staff there!

There you have it. Lousy service and rip off of the customers by serving folded chicken skin in between chunks of chicken meat by Sate Kajang Hj Samuri.

As a paying customer and consumer, I am highlighting this to alert those of you who might inadvertently fall victim to this lousy place.

We have a choice and to me, I would look for a better satay restaurant the next time I have a wish to eat satay when in Kajang!

What does the Domestic Trade and Consumer Affairs Ministry has to say about this rip off?
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